Platform Operations
Your information is used to manage your account, process deposits and withdrawals in MYR, verify your identity, and provide access to the games and services available on the 574 platform.
What Information Do We Collect?
When you register and use the 574 platform, we collect several categories of information to provide you with a secure, efficient, and personalised experience. The types of information we collect include:
- Account information — Username, email address, phone number, date of birth, and password provided during registration.
- Identity verification information — In certain cases requiring verification, we may request a copy of a valid government-issued identification document in accordance with regulatory requirements.
- Payment information — Transaction details in MYR, including deposit and withdrawal history. We do not store credit card numbers directly; all transactions are processed through secure payment providers.
- Device and browser information — Device type, operating system, web browser, IP address, and language settings used when accessing the 574 platform.
- Usage data — In-platform activity logs, games played, bets placed, and access timestamps, for the purposes of service improvement and account security.
How Is Your Information Used?
Security & Fraud Prevention
Activity data and access logs are analysed to detect and prevent fraudulent activity, unauthorised access, and to uphold the integrity of the platform and the fairness of all games.
Service Improvements
Usage data helps us understand how users interact with the 574 platform, enabling us to improve the interface, speed, and overall experience for Malaysian users.
Service Communications
We use your contact information to send important account notifications, policy updates, and relevant promotional communications (where you have opted in to receive them).
Use of Cookies and Tracking
The 574 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our website. Below are the categories of cookies we use:
Essential Cookies
Required for core platform functions such as login, session security, and transaction processing. Cannot be disabled.
Performance Cookies
Helps us understand how users engage with the 574 platform by collecting usage statistics without identifying individuals personally.
Optional Cookies
Saves your preferences such as language and display settings so your experience feels seamless every time you return to the platform.
You can manage or disable optional cookies through your browser settings at any time. Please note that disabling essential cookies may affect platform functionality.
Data Storage, Security & Third-Party Sharing
All data collected by 574 is stored on secure servers with SSL encryption. We apply appropriate technical and organisational measures to protect your information against unauthorised access, loss, or accidental disclosure.
574 does not sell, rent, or disclose your personal information to third parties for marketing purposes. Information may be shared only in the following limited circumstances:
- Payment service provider — To process deposits and withdrawals in MYR through authorised local payment channels.
- Relevant authorities — Where required by Malaysian law or a valid court order.
- Technical service provider — Third parties who assist us in operating the platform infrastructure, bound by strict confidentiality agreements.
Your data is retained for as long as your account remains active or as required to fulfil legal obligations. When it is no longer needed, data will be securely deleted or anonymised.
Your Rights as a User
As a registered 574 platform user, you have the following rights regarding your personal data:
Right of Access
You have the right to request a copy of the personal information we hold about you. This request can be submitted via our support email.
Right to Rectification
If the information we hold about you is inaccurate or outdated, you have the right to request an immediate correction through your account settings or by contacting our support team.
Right to Erasure
Under certain circumstances, you may request the deletion of your personal data. Such requests are subject to applicable legal record-keeping obligations.
To exercise any of the rights above, please contact the 574 support team by email at [email protected]. We will process your request within a reasonable timeframe in accordance with applicable law.
Policy Changes & How to Contact Us
574 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Users will be notified of any significant changes via in-platform notifications or their registered email address.
Continued use of the 574 platform after any changes to this Privacy Policy will be considered your acceptance of the updated version. We recommend reviewing this page periodically.
If you have any questions, concerns, or requests regarding your data privacy, please reach out to us via:
- Email: [email protected]
- FAQ: Visit our FAQ page for answers to general questions about your account and privacy.
Still Have Questions About Your Data?
Contact the 574 support team or visit the FAQ section to learn more about how we protect the privacy of Malaysian users.